Bank Manager Duties and Responsibilities
To increase the performance of their bank branches, Bank Managers perform a wide range of duties. We have analyzed several job listings to identify these core Bank Manager duties and responsibilities.
Lead Bank Staff
One of the most important responsibilities of a Bank Manager is to help and guide their banking staff in their day-to-day operations and tasks. They must be able to effectively communicate and work with their staff in order to increase their bank branch’s performance. Bank Managers make sure that the staff are aware of the branch’s objectives and performance standards, as well as the staff’s individual performance, and to promote success within the branch. The Bank Manager must also work to train and coach newly hired and long-term employees to ensure that everyone is capable of performing at a high level.
Increase Bank Performance
Bank Managers are responsible for the overall success of their bank branch. They must work to ensure that they are providing the highest possible degree of banking services and products to their customers along with exceptional customer service. Bank Managers develop and promote new products and services for customers, as well as being proactive in making sales calls and networking. Bank Managers are constantly working to develop new strategies to be able to reach their branch’s performance goals.
Perform Banking Procedures
Bank Managers must be knowledgeable about the banking industry and be able to perform various banking procedures and operations. These duties may be anything from auditing a teller’s funds at the end of the day, monitoring loans and deposits, to working in accounts receivable with the accounting department. Bank Managers must be aware of banking regulatory matters, and proper operational procedures in order to keep their banks running successfully.
Provide Reports and Updates
Bank Managers are the bridge between their staff and higher level executives and managers within the Organization. Bank Managers must prepare reports and inform higher level executives about the performance of their branch. They must also communicate company-wide changes to banking operations. Whether this be the implementation of a new product, or a new procedure, Bank Managers must inform their staff about various matters.
Bank Manager Skills
Bank Managers are strong leaders with the ability to work under pressure. They are in charge of their bank branch at every level, and to ensure that they can do this, employers require Bank Managers to have an assortment of skills.
Core skills: Based on the job listings that we looked at, employers want Bank Managers to have these core skills. If you want to seek employment as a Bank Manager, focus on the following.
- Managing a staff
- Understanding of banking policies, regulations and procedures
- Selling bank products and services.
- Mastering math and accounting
- A proficiency with software, such as Microsoft Office products.
Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred skills. Add these to your Bank Manager toolbox and broaden your career options.
- Previous experience with outbound business calling
- The ability to conduct sales meetings with the goal of increasing branch sales
- Creating and executing learning programs for staff